FAQs

Are i-FIRM products safe?

Our primary concern is the safety of our products.
We are committed to delivering products of the highest quality and safety.
Made using only FDA approved ingredients and stay absolutely clear of any artificial fragrances, pigments, harmful surfactant and antioxidants. All our products are safe for our consumers and the environment. They comply with the highest safety standards and fulfil all relevant legal regulations to ensure long-term and safe use.

Are i-FIRM products suitable for sensitive skin types?

Aiming to truly tackle the root of skin problems to restore the healthy skin and maintain its youthful appearance.
All i-FIRM products, with appropriate use, are deemed safe and suitable for all skin types, including fragile, sensitive and skin just after high energy/ micro-therapy treatment.
However, it's always wise to consult your physician in advance if concerned about the possibility of sensitivity to certain ingredients.

Are i-FIRM products pregnancy safe?

Use only globally approved preservatives and stay absolutely clear of dangerous synthetic substances, i-FIRM products, with appropriate use, are gentle enough for pregnant women.

However, some of our products are made using pure essential oils which may not recommended for anyone that may have concerns about using them. Moreover, as we well know, reactions will vary depending on different personal skin types and conditions, especially for pregnant women (hormonal fluctuations), and therefore, it's better to be safe and always consult your physician in advance.

Are i-FIRM products contain parabens?

We are paraben-free.

Are i-FIRM products cruelty free?

i-FIRM is cruelty free. We do not perform any animal testing on any of our i-FIRM product formulations, either directly or indirectly.

Where can I buy the i-FIRM products?

Niksun Beauty (Hong Kong) is responsible for all business, sales, marketing, customer supports, and distribution activities of i-FIRM.

Please also let us know which locations do you prefer, and we will then provide you the list of those suggested dealers.

Can I be an authorized i-FIRM distributor or dealer?

Niksun Beauty (Hong Kong) is responsible for all business, sales, marketing, customer supports, and distribution activities of i-FIRM.
If you are a beauty company, and you are interested in being one of our distributor or dealer, you are welcome to send us your business registration certificate and company profile, and we will get back to you shortly.

Are you looking for influencer collaboration?

Please contact info@i-FIRM.com and include your social media platforms, how you would like to collaborate, etc.

Did not find what I am looking for?

Contact us at info@i-FIRM.com